Mar 10 2010

The Secrets to Creating a Unique and Compelling Customer Exxxperience

Josh and Sydney Biddle Barrows at the March GKIC-Philly meeting.I just got in from another awesome GKIC-Philly meeting. It was a packed house, full of local entrepreneurs who all came out to hear the guest speaker, Sydney Biddle Barrows. While many people’s thoughts immediately go to what she refers to as her “previous life” when she was the “Mayflower Madam”, Sydney will be the first to tell you that her main focus is not, nor was it ever the “sex business”. The element that made her successful was creating the customer experience, which just happened to have its beginnings in an escort service. Continue reading


Jan 21 2010

.tv to become the next .com

Charlie McDermott and Josh Cassel

Last night I was in attendance at the GKIC-Philly chapter meeting where Charlie McDermott was the guest speaker. Charlie is a well rounded businessman who got his start years ago by purchasing a health club in a not-so-great location. It was his savvy and effective marketing techniques that exploded that health club and led to the purchasing and owning of several more in the area. More recently, Charlie used Kennedy-style marketing to get his son, Charlie Jr., into an acting career in Hollywood where he is currently starring in movies on the big screen and also network television shows. Lately though, Charlie’s real passion is Continue reading